RELX Device Problems and How to Fix Them—A Guide for Vapers in Dubai

RELX devices are one of the most popular choices among vapers for their sleek design, great performance and consistent vapor. However, like any electronic device, even RELX can sometimes encounter issues such as no vapor, leaking pods, bad flavor or charging problems.

If you’ve ever faced a RELX not hitting, weak vapor or pods leaking, don’t worry—most of these problems can be solved at home. In this guide we’ll cover the 10 most common RELX device issues, explain why they happen and show you step-by-step solutions to get your device working like new again.

🔹 1. No Vapor or Weak Vapor

When your RELX produces little or no vapor, it’s usually a sign that something is wrong—not a major failure.

Causes:

• Battery is low or dead.
• Pod is empty or almost dry.
• Heating element (coil) is burnt out or damaged.
• Poor connection between pod and device.

Fix:

1. Charge your RELX using the original charger or a compatible Type-C cable.
2. Check your pod’s e-liquid level; if it’s empty or low, replace it.
3. Gently clean the metal contact points on both the device and the pod using a cotton swab.
4. If the issue persists, try a new pod—sometimes the coil just wears out after extended use.

Pro Tip: Don’t puff continuously without giving your device a short break. This helps maintain consistent vapor and prevents overheating.

🔹 2. Pod Leaking or Spitting E-Liquid

Leaking is one of the most common issues with RELX pods, especially when used in humid or hot environments like Dubai.

Causes:

• Overfilling the pod (if using refillable types).
• Temperature fluctuations—heat can cause liquid to expand.
• Cracked or damaged pod casing.
• Storing the device horizontally for long periods.

Fix:

1. Always store your RELX upright.
2. Avoid exposing it to direct sunlight or extreme heat (like leaving it inside a car).
3. Wipe off any leaked e-liquid from the device and pod base.
4. If the pod is cracked or keeps leaking, replace it immediately.

Note: At Relx Dubai, you can find original RELX pods that prevent leakage and ensure consistent performance.

🔹 3. Burnt or Harsh Flavor While Vaping

If your RELX produces a burnt or bad flavor, it’s a clear sign the pod’s wick is dry or overused.

Causes:

• Puffing too frequently without giving the wick time to reabsorb liquid.
• E-liquid level is too low.
• Coil or wick has reached the end of its life.

Fix:

1. Stop using the device for a few minutes to let the wick soak properly.
2. Check if there’s enough e-liquid left in the pod.
3. Replace the pod if the burnt flavor persists—once the coil burns, the flavor can’t be restored.

Tip: Don’t chain vape. Give your device a short break between puffs to prevent overheating.

🔹 4. Not Charging or Not Turning On

If your RELX isn’t charging or showing any lights, don’t freak out. It’s usually a power issue.

Common Causes:

• Faulty charger or cable.
• Debris in the charging port.
• Dead battery.

Fix:

1. Use a verified RELX charging cable or original adapter.
2. Clean the charging port with a dry brush or cotton swab.
3. Try a different power outlet or cable.
4. If it doesn’t light up after an hour of charging, the battery is dead and needs to be replaced.

🔹 5. Won’t Turn On

Sometimes your RELX won’t turn on at all.

Common Cause:
Dead or damaged battery.

Fix:
Charge for 30-40 minutes and try again. If it still doesn’t turn on, contact RELX or check the warranty for battery replacement.

🔹 6. Pod Not Fitting or Keeps Falling Out

If your pod doesn’t sit right in the device or feels loose, it’ll perform poorly or misfire.

Common Causes:

• Debris in the pod slot.
• Pod not inserted fully.
• Worn-out pod magnets or connectors.

Fix:

1. Remove the pod and clean the slot.
2. Clean the connection points on both pod and device.
3. Reinsert the pod until it clicks.
4. If it feels loose, try a new one—older pods lose magnet strength over time.

🔹 7. Red Light When Puffing

A red light can be confusing but it’s usually a low battery or internal moisture.

Common Causes:

• Low battery.
• Water or condensation inside the device.

Fix:

1. Charge fully.
2. Check for water damage. If you used it outdoors or in humid conditions, let it dry.
3. If it still flashes, contact RELX support—water damage may have affected internal components.

🔹 8. Pod Not Connecting to Device

When your RELX doesn’t turn on even after inserting the pod, it might be due to poor contact.

Common Reasons:

• Dirt around connectors.
• Misaligned pod installation.

Solution:

1. Use a dry cotton swab to clean the connectors inside the device.
2. Blow into the slot to remove dust.
3. Reinstall the pod correctly—you should feel a click.

🔹 9. E-Liquid Blockages or Airflow Issues

If you feel resistance when inhaling or the draw is tight, there might be a minor blockage in your RELX pod.

Common Reasons:

• E-liquid inside the airway.
• Condensation around the mouthpiece.

Solution:

1. Tap the device gently to clear liquid inside.
2. Take a few harder puffs to push out air bubbles.
3. Clean around the mouthpiece with a tissue.

🔹 10. Overheating

If your device gets too hot while using it, stop using it immediately.

Common Reasons:

• Chain vaping.
• Internal electrical fault.

Solution:

1. Let the device cool down for 10-15 minutes before using it again.
2. Don’t take long consecutive puffs.
3. If overheating persists, contact RELX support or replace the device.

💡 Extra Tips to Take Care of Your RELX Device

• Clean regularly: Wipe the connectors and pod slot every few days.
• Store properly: Keep it away from direct sunlight and high humidity.
• Use genuine RELX pods: Fake or low-quality pods can cause leaks and damage the device.
• Don’t overuse: Continuous puffing without pause can shorten coil life.

⚡ Where to Buy RELX Pods and Devices in Dubai

Using real RELX products ensures better performance and prevents common issues like leaking or burnt taste.
At Relx Dubai, you’ll find a wide range of RELX devices, replacement pods and accessories at the best prices in Dubai.

We deliver fast across the UAE, including:
Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.

Keep your vape smooth and hassle-free with original products and proper care.

🧩 FAQs – RELX Device Problems and Solutions

1. Why is my RELX not producing vapor?
Battery is low or pod is empty. Try to recharge and replace the pod.

2. Why does my RELX taste burnt?
Pod wick is dry or burnt. Replace the pod and don’t chain vape.

3. How to fix a leaking RELX pod?
Don’t overfill, store upright and keep it away from heat.

4. My RELX won’t charge—what to do?
Clean the charging port and use the original RELX charger. If it is still not working, the battery might be faulty.

5. How long does a RELX pod last?
Each pod lasts around 500–600 puffs depending on your vaping style.

✅ Conclusion

RELX devices are designed to be reliable and convenient but small maintenance can make a big difference. Most of the problems like weak vapor, burnt taste or leaking pods can be fixed at home. Keep your device clean, use original pods and store it properly for long lasting performance.